Enhanced Sales Club – Terms of Service

Effective Date: June 1, 2025
Last Updated: June 21, 2025

These Terms of Service (“Terms”) govern your access to and participation in the Enhanced Sales Club (“Program”), a proprietary training and performance development system provided by Enhanced Companies (“Company,” “we,” “our,” or “us”), operated under its legal entity, GranellRothman LLC.

By enrolling in the Program, submitting payment, or participating in any session, you (“you,” “user,” “participant”) agree to be bound by these Terms. If you do not agree, do not enroll or participate in the Program.

1. Program Description

Enhanced Sales Club is a structured, performance-focused sales training system designed exclusively for licensed life insurance agents affiliated with Enhanced Companies or an authorized partner. The Program is built to improve agent consistency, communication, and conversion through high-level structure and accountability.

The Program may include:
- Live coaching sessions
- Script mastery and objection-handling protocols
- Mindset and accountability frameworks
- Training on CRM, dialer, and supporting technologies
- Performance feedback and live audits
- Communication standards and lead conversion strategies

Participation is by invitation or internal enrollment only. Unauthorized participation is prohibited.

2. Eligibility

To participate, you must:
- have intent on contracting under Enhanced Companies or an approved affiliate as a licensed life insurance agent
- Have good legal standing in your jurisdiction
- Not be under compliance review, internal disciplinary action, or pending separation
- Agree to these Terms unconditionally

3. No Guarantee of Results

Enhanced Companies makes no express or implied guarantees of any kind regarding financial results, business outcomes, or performance improvements.

By enrolling in the Enhanced Sales Club, you fully acknowledge and accept the following:
- We do not guarantee or imply that you will achieve any specific sales volume, income level, production milestone, or performance result as a result of participating in this Program.
- Any tools, scripts, coaching, systems, or materials provided are educational and advisory in nature only. They are not promises of income or assurances of success.
- Your results are entirely dependent on your personal effort, level of participation, consistency, ability to apply training, and external market conditions outside our control.
- Past performance by other agents or within other versions of this Program is not indicative of your future outcomes.
- Any references to earnings, production levels, or agent success stories are anecdotal and presented for educational illustration purposes only.
- Neither Enhanced Companies nor GranellRothman LLC is liable for your sales performance, commission outcomes, client interactions, or business development after or during the Program.

You are solely responsible for your own decisions, actions, and business results. If you are not willing to accept full responsibility for your own performance, do not enroll.

This clause is non-negotiable and material to your eligibility for the Program.

4. Session Attendance & Scheduling

Upon enrollment, you will select a training time and group. This selection is final.

- We are not responsible for rescheduling your training slot or moving you to a different group.
- We do not repeat or recreate missed sessions.
- We may choose to accommodate a scheduling change at our discretion, but we are under no obligation to do so.

You are responsible for attending all assigned sessions on time and remaining for the full duration. Repeated absences may result in removal from the Program.

5. Code of Conduct

Professional behavior is required at all times during training. You agree to:
- Participate respectfully and without disruption
- Refrain from using offensive, aggressive, or inappropriate language
- Follow all trainer instructions and session protocols

Any misconduct will result in immediate removal from the Program. This includes but is not limited to:
- Disruptive behavior
- Repeated unexcused absences
- Any form of harassment or disrespect toward staff or participants

No refund will be issued in the case of removal for cause.

6. Intellectual Property & Confidentiality

All training materials, frameworks, scripts, processes, communication systems, and coaching content are proprietary to Enhanced Companies and operated under GranellRothman LLC.

You agree not to:
- Copy, share, record, distribute, or adapt any program material
- Use the training materials to coach, train, or advise agents outside of the Enhanced Companies system
- Repurpose any content for competing training platforms or organizations

Violations will result in removal and potential legal action.


7. No Guarantee of Sales Position or Ongoing Access
Enrollment in the Enhanced Sales Club is solely for access to the training curriculum. By submitting payment, the participant is purchasing access to the training protocol only through Stripe Inc—not a job, contract, or guaranteed sales position with Enhanced Companies or any affiliated Independent Marketing Organization (IMO).

The Enhanced Sales Club is a 3-week structured training program. Upon completion of training, Enhanced Companies reserves the absolute and unconditional right to determine:

• Whether the agent is granted access to Enhanced Companies Sales Team leads, dialer systems, or internal resources
  
  

• Whether the agent is offered placement into our sales structure
  
  

• Whether the agent is approved to continue working under Enhanced Companies’ infrastructure
  
  

No guarantee is made or implied that any participant will be accepted into our IMO, receive company-funded systems, or be assigned leads.

All decisions regarding continued access to Enhanced Companies’ resources are at our sole discretion, based on performance, engagement, professionalism, and strategic alignment.

If Enhanced Companies chooses to provide temporary access to dialers, lead systems, or sales platforms during or after training, we may discontinue access at any time without warning or obligation.

We incur direct expenses when providing leads and systems to agents, and we reserve the right to remove any agent from company-funded infrastructure for any reason. If the agent wishes to continue writing business with Enhanced Companies following removal from company-supported services, they may do so only by funding their own leads, systems, and operating costs independently.

By enrolling in the Enhanced Sales Club, the agent agrees that:

• They are not being hired or guaranteed placement
  
  

• Training access does not constitute employment or contracted status
  
  

• No refunds will be issued for changes in placement or resource allocation decisions after training is complete
  
  

This policy is strictly enforced to maintain operational integrity and fiscal responsibility

8. Refund Policy

There are no refunds once training has begun. This policy applies under all circumstances, including:
- Missed sessions
- Voluntary withdrawal
- Involuntary removal (e.g., misconduct, lack of performance)
- Disagreements or disputes regarding training content or scheduling

By submitting payment, you acknowledge that resources are allocated immediately, including staff time, onboarding setup, access provisioning, and platform costs. These costs are non-recoverable and borne by the Company regardless of your attendance or completion status.

All sales are final once payment is submitted.

9. Termination

We reserve the right to suspend or permanently remove you from the Program at our sole discretion, for any reason, including but not limited to:

- Conduct violations
- Misuse of materials
- Breach of these Terms

Termination may occur without prior notice, and no refund will be issued.

10. Modifications

We reserve the right to update or modify these Terms at any time. You will be notified of material changes, and continued participation in the Program after such changes will constitute your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from or related to this Program shall be resolved through binding arbitration or small claims court within Los Angeles County, California.